Existing Customers

COVID-19 Hardship Resources

Choose the state where you send your payments from the options above.

Are you a new customer or you don't know where to send your payments, look up your loan number here.

Still can't find my loan number?

If you do not know your loan number, call us at 800.672.9470.

Do you send your payments to Illinois?

Go To Payment Portal

Setup Automated Payments

We accept automated payments! Save time and money by making your mortgage payment online today!

Please note, you will be taken to a trusted third party service provider once you click on “Go To Payment Portal” where you will be asked to log into your servicing account.

Questions about your Account?

For questions related to taxes, payments and any other inquires:
Call us at 877.230.0466 or email us.

For payments or correspondence related to your existing loan you can log in at yourmortgageonline.com, or send mail to:

Mortgage Servicing Department
1 Corporate Drive
Suite 360
Lake Zurich, IL 60047-8945
Phone: 877.230.0466

Note: Please include your loan number on all correspondence and payments.

Please use the Chat feature below if you have an inquiry about a new loan or refinancing your existing loan.

Do you send your payments to California?

Go To Payment Portal

Setup Automated Payments

We accept automated payments! Save time and money by making your mortgage payment online today!

Questions about your Account?

For questions related to taxes, payments and any other inquires:
Call us at 877.557.9042 or email us.

For payments or correspondence related to your existing loan you can log in at specialservicing.lhfs.com, or send mail to:

LHFS Special Servicing
3611 South Harbor Blvd
Suite 100
Santa Ana, CA 92704
Phone: 877.557.9042

Note: Please include your loan number on all correspondence and payments.

Please use the Chat feature below if you have an inquiry about a new loan or refinancing your existing loan.